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How comprehensive is your organizational chart?
Very Comprehensive
Comprehensive
Somewhat Comprehensive
Not Comprehensive
Does NOT Exist
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Has the organization developed benchmarks for performance?
Yes - Very Comprehensive
Yes - Comprehensive
Yes - Somewhat Comprehensive
Not Comprehensive
Does NOT Exist
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Are the organization's operational procedures for all areas of the business formalized?
Yes - Very formalised process established
Yes - formalised process established
Yes - Somewhat formalised process established
No - limited to no process exists
No- no process exist
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Field is required!
Do your employees have a YES attitude?
Yes - all of the time
Yes - some of the time
Yes - generally
No - not consistently
Don't really pay attention to that
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Have you worked on an analysis of cost and time investment required implement a robust culture?
Yes - the organization has developed and communicated its value-based culture shared-vision statement to all employee
Yes - the organization has developed and in the process of communicating its value-based culture shared-vision statement to all employees
Yes - the organization has drafted its value-based culture shared-vision statement to all employees
No - the organization has not developed this yet, however, it is in contemplation to develop
No- not yet
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Is there a talent/resource responsible for managing the organization's value-based program (VBP)?
Yes - the organization has developed very clear communication and training about its value-based approach, and is constantly re-enforcing though tracking, feedback, and remediation
Yes - the organization has developed clear communication and training about its value-based approach, and is constantly re-enforcing though tracking and feedback
Yes - the has some level of communication and training in this area, but not as fully formalized as yet
No - there are no formal communication and training in this area, but the organization has started to have some conversations at the managerial levels
No- there are no formal communication and training in this area in place
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Has the organization determined the vision and key areas of focus for its value-based culture?
Yes - the organization has developed and communicated its value-based culture shared-vision statement to all employees
Yes - the organization has developed and in the process of communicating its value-based culture shared-vision statement to all employees
Yes - the organization has drafted its value-based culture shared-vision statement to all employees
No - the organization has not developed this yet, however, is in contemplation to develop
No- not yet
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Field is required!
Do you perform formal analysis of key demographics of your customer base (e.g., B2C: age, sex, location, income, race; B2B: industry, revenue, location)?
Yes - we understand at least five demographic attributes
Yes - we understand at least three demographic attributes
Yes - we understand at least two demographic attributes
No - not consistently
No- never
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How often do you perform formal analysis of key demographics of your customer base?
At least twice per year
At least once per year
Randomly—as there are perceived market shifts
No set time
Never
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Field is required!
How often do you perform formal analysis of key psychographics of your customer base (e.g., personality traits, values, attitudes, interests, and lifestyle)?
At least twice per year
At least once per year
Randomly—as there are perceived market shifts
No set time
Never
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Field is required!
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