Technology UniverseTM
Many long-term care agencies operate paper intensively or have operated with old systems, which were not built with a VBP philosophy. We help our clients not just to find the best technology; but to find the technology that best fits their strategic objectives.
Our procurement services are tailored to the clients’ specific needs and assist the client to focus on the technical and non-technical aspects of their request. Once a technology is selected through a short-listing process, we support the client with implementation, change management, and post-implementation reviews and assessments.
STEP 1 – Requirements Development
Guide cross-fucntional team interaction to develop a requirements document to facilitate an efficient and tailored approach to the procurement and mangement buy-in processes.
- Develop a preliminary requirement document frame based on Anchor understanding of stakeholders’ need
- Set-up requirement call to discuss stakeholders needs and priorities
- Support stakeholders to prioritize, de-conflict, and validate requirements
- Ensure that all critical needs are re-drafted in the updated document requirements
STEP 2 – Vendor Sourcing and Management
Outreach and evaluate at least three best-of-breed vendors and manage all vendor interaction with Seprod: demos, conference calls, pricing, and terms negotiations, etc
- Reasearch and identify potential vendors for solutions required
- Perform due diligence on suppliers and their products
- Outreach to at least three vendors to obtain quotations
- Coordinate and manage multiple product demo
- Set-up and manage demo
- Manage Q&A and follow-ups with
- Negotiate to price
- Support contract negotiations
STEP 3 – Business Case Development
Build preliminary business case based on information gathered in the requirements document, understand the alignment with Seprod’s core growth and operational efficiency strategies, and tweak business case for budget sign-off.
- Develop preliminary and final business case presentation/report for approval by senior management
- Coordinate any live product testing/demo
- Product Testing and Implementation Management – Manage and coordinate all internal and external stakeholders associated with the implementation process to ensure project success.
- Coordinate implementation with all stakeholder
- Work with internal and external parties to ensure the security concerns and system and data integration are resolved
- Support communication process pre- and during implementation
STEP 4 – Product Testing and Implementation Management
- Manage and coordinate all internal and external stakeholders associated with the implementation process to ensure project success.
- Coordinate any live product testing/demo
- Coordinate implementation with all stakeholder
- Work with internal and external parties to ensure the security concerns and system and data integration are resolved
- Support communication process pre- and during implementation
STEP 5 – Post Implementation Tracking
Establish and execute post-implementation surveys and assessments to track and assess the impact of the pilot project.
- Set-up and coordinate training as is necessary
- Develop a post-implementation survey
- Field and resolve post-implementation issues
- Administer surveys and interviews with teams to assess the success of the deployment
STEP 6 – Success Measurement
Team Anchor believes that continued monitoring of the implementation process through meetings and progress reports will ensure that the implementation timelines are being adhered to achieve goals. We use the PLOT model to plan, implement and track the success of the project.
OTHER SERVICES ARE:
Customer UniverseTMTalent UniverseTM ServicesTechnology UniverseTMStrategic ConsultingProcess Improvement Proposal Writing
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