Our Products
Over the years, we have learned what matters to long-term care businesses. The Anchor Group has designed its products with a clear understanding of the requirements of and changes in the industry. Some of our key products include the:
Home Care Diagnostics – this is a 360-degree review of a home care business that provides leaders the necessary guidance to improve their operations to achieve their strategic goals.
Learn more about our Home Care Diagnostics below and to get an assessment completed.
Value-Based Readiness Assessment – a 360-degree approach and examines all the areas of care delivery and support. We put our Customer Universe and Talent Universe models at the center of the assessment—identifying all primary touchpoints, interactions, and feedback of customers and employees with an agency.
Learn more about our VBP Readiness Assessment below to get an assessment completed.
Private-Pay Readiness Assessment – Allow an agency to understand the key elements necessary to set up and differentiate their private-pay business. The tool assesses the gaps that exist and provides the steps an agency can take to deploy private-pay services effectively.
Learn more about our Private-Pay Readiness Assessment below to get an assessment completed.
Social Media Services – Our team will complete a social media audit for your business and also, we offer training to any agency that needs help with building institutional knowledge for managing social media
Learn more about our social media product below.
Our home care diagnostics product focuses on helping you to assess different areas of your business and to get guidance and insights about how to move forward. You can connect with our AYCE Assessment Home Care Solution to execute a SWOT and GAP analysis to align the organization with its mission better. Key assessment modules clients can choose from include:
- Mission Readiness
- Financial Health
- Talent and Customer Experience
- Operational Readiness
- Risk Management
- Quality of Care Readiness
- Technology & Innovation Assessment
- Capital Readiness
The Anchor HealthXchange team completes the assessment in-person and will provide the client and Alignment Report within seven days. The in-person interview takes between 1.0 and 1.5 hours per module.
Before now, health care professionals and organizations were paid for the number of services, which were often not tied to positive outcomes for patients. However, the future of health care is unraveling, where providers are expected to offer culturally sensitive, patient-centered, and at the right time and place for each client.
Several managed long-term care insurance companies like Healthfirst’s-HQiP and VNSNY-QIP have built incentives for VBP to enable their vendors to assist them in meeting the States’ states mandates to increase the quality of care translated into achieving these metrics:
- Reduce Hospitalization
- Increase Medication Adherence
- Improve Client Satisfaction
- Engage Client in their Care
Our value-based assessment takes a 360-degree approach and examines all the areas of care delivery and support.
Several long-term care agencies are struggling to start private-pay divisions to diversify their revenue streams and to supplement their Medicaid and Medicare business. Building a private-pay home care practice requires a different approach. At the baseline of both private-pay and Medicaid-pay services is quality service delivery. However, the quality demands from private customers, paying out-of-pocket about $25 – $35 for each hour of service is often higher than Medicaid recipients. Also, should you go down the private insurance route, the needs and contract demands are different and vary from insurance companies. So, going in blindly should not be the option.
Our Private-Pay Assessments allow you to think through the key elements of setting up a private-pay division and assess the gaps that might exist in your current structure that would have to be filled to deploy private-pay services effectively.
Enquire today about our Home Care Private-Pay Readiness Assessment
Social Media Services – Our team will complete a social media audit for your business and also, we offer training to any agency that needs help with building institutional knowledge for managing social media
Learn more about our social media product below.
Our Workflow…
We take a collaborative approach to service execution. Throughout any project, we employ our core-delivery methods to assist our clients in winning:
- Make providing input into the process as easy as possible
- Make reviews, analyses and reporting as easy as possible
- Provide opportunities for participation in the procedures available to the broadest potential stakeholders, both internally and externally
- Define requests for input clearly
- Utilize standardized forms for data (e.g., questionnaires, online surveys, response templates, etc.)
- Utilize objective data, wherever possible, to allow for a more straightforward compilation of the results. For example, rating how well an objective was achieved using a numerical rating system or a simple yes/no response
- Set-up a weekly or bi-weekly meeting for general contract management and ad-hoc meetings as necessary
What you need to provide…
Our clients do not have to scramble to figure out the information we need to support their process. We provide a clear document request list for every project.
We also walk through this list to ensure that our client is on the same page.
Some clients have more organized records management systems that others; we know we often have to find workarounds to keep the process going. The Anchor team is not afraid to roll our sleeves up.
OUR TEAM
